keno right direction 2016

different thinking

Tuesday 19 to Thursday 21 July 2016
Rydges Southbank, Townsville

The Keno Right Directions Conference this year hosted a range of expert educational sessions, networking events and subject specific Masterclasses providing insightful tips and tools for clubs and business operations.  Delegates learnt from the best how to step outside the box they had created, how to think differently and get themselves as well as their club or business going in the Right Direction!

who attended?

With 150 delegates from all over Queensland attending this year, the Keno Right Directions Conference went off with a bang and saw club members from 41 different clubs and 23 companies networking, learning and growing over 3 days.  With a true mix of club managers, senior staff and committee personnel coming together to network and engage with highly experienced advisors, consultants and mentors from the community club industry there was something for everyone.  The range and variety of educational speakers and subject specific masterclasses saw HR Managers, Compliance Officers, Executive Chefs, F&B Managers, Marketing Managers, Events and Sales Managers attending the conference as part of their ongoing development and training.  The content was extremely relevant so that each attendee learnt something directly applicable to his/her role and growth.  We sincerely hope that everyone who attended this year enjoyed themselves as much as we enjoyed making this event happen for you and we thank you for your support and participation.



To re visit presentations from this years Keno Right Direction find your presenter and click on the link

keynote speakers

Free Play, Free Spins, Free to Stay Home  

Danny Nixon-Smith, Principal Consultant, DWS Hospitality Specialists
To view Danny's presentation - click here  

Crisis Communication – How Prepared are you to Manage Your Reputation during a Crisis?
Fiona Speriou, Executive General Manager, Rowland
Tony Ryan, Associate, Rowland
To view Fiona & Tony's presentation - click here  

Cable Ties can Save your Lives!

Richard Burns, State Sales Manager Qld, Maxgaming Qld
To view Richard's presentation - click here  

Increasing Sales & Revenue – A Different Approach   

Sandra Swatton, Managing Director, Hospitality Associates
To view Sandra's presentation - click here


The Importance of Offering the Right Food & Beverage

Lachlan Furnell, CEO, Queensland Cricketers Club
To view Lachlan's presentation - click here

Enabling People to Reach their Potential

Brigadier Chris Field, CSCCommander 3rd Brigade, Lavarack Barracks
To view the Brigadier's presentation - click here

Breaking Down the Walls Media Disruption in our Midst

Wayne Bucklar, CEO, Vertical Internet Radio
To view Wayne's presentation - click here

Building a High Performing Team 

Mia Murray, Townsville Fire 
To view Mia's presentation -  click here     

To see full biographies of each Keynote speaker click here


Separation of the Powers – Role of Committee vs Manager

Don Seccombe AM, President, Clubs Queensland
To view Don's presentation - click here  

Conducting a Workplace Investigation  

Daniel Nipperess, Workplace Relations & Compliance Officer, Clubs Queensland

To view Daniel's presentation - click here


Menu Planning – How to Get it Right

Lachlan Furnell, CEO, Queensland Cricketers Club
To view Lachlan's presentation - click here  

Compliance & Insolvency

Darrell Jardine, Partner, HopgoodGanim Lawyers

Choosing the Right Entertainment for a Wide Demographic   

Brett Annable, Director, Guest Experience – Entertainment, P&O Cruises
To view Brett's presentation - click here

You’ve Had Your Final Run……Who Gets the Medal? Estate Planning 1.0.1.
Alan Sher, Clubs Super Financial Planning Manager 
To view Alan's presentation - click here

To see full biographies of each Masterclass speaker click here

full program
(Adobe PDF File)

sponsors and supporters