from the Attorney-General, Justice Minister
and Leader of the House
The Hon Yvette D’Ath MP
As the year draws to a close, I’d like to thank clubs across Queensland for the ongoing support they have made to the regulation of their industry by not only working to achieve compliance at their venues but consulting with us on a range of matters, including the Tackling Alcohol-Fuelled Violence Policy.
I’m pleased to say the feedback you provided at industry stakeholder forums in August and September on the recommendations from the TAFV review has now been collated by the policy division of the Office of Liquor and Gaming Regulation (OLGR) and submitted for consideration to my government.
We expect this will result in some changes to the way industry operates over the coming months and OLGR will keep you updated on this progress.
On a separate note, the busy holiday season is a time for all clubs to revisit not only their legal but their social responsibilities when it comes to the responsible service of alcohol and gambling at their venue.
While you’re sure to enjoy the increased patronage during this time as many Christmas parties and holiday makers hoping to relax and unwind at your venue, it’s easy to get caught up in the busy atmosphere and lose sight of the safety and well-being of patrons.
Christmas can be an emotional time for many, with some choosing to use gambling as a way to escape the feeling of sadness or distress.
It’s important your staff closely monitor the gaming areas and if they see patrons showing signs of problem gambling, approach them and offer support.
We understand this can be challenging to do, so make sure you lean on your Customer Liaison Officer for advice or even take advantage of online resources available to assist.
The ‘High Stakes’ Responsible Service of Gambling (RSG) training videos, located on the Business Queensland website, are also a great way you can develop skills to assist problem gamblers and their family and friends.
Clubs Queensland CEO Doug Flockhart has shared with us the knowledge gleaned from New Zealand’s responsible gambling policies from his recent trip there, and I am grateful for the ongoing leadership Clubs Queensland is showing in discussions around responsible gambling practices here in Queensland.
I wish you and your families a safe and happy Christmas and New Year and look forward to working with you all again in 2020.