Delivered by the Workplace Relations team, this session will equip you with the essential tools to address performance issues, develop improvement plans, and navigate investigations and disciplinary processes, while ensuring procedural fairness every step of the way. Whether you’re new to people management or looking to refresh your approach, you’ll leave with practical tools, strategies, and the confidence to manage challenging workplace issues effectively and consistently.
What you’ll learn:
- How to identify and address performance concerns
- Developing and implementing performance improvement plans
- Recognising misconduct and understanding when it may constitute serious misconduct
- Approaching and managing misconduct issues appropriately
- Investigating complaints and allegations
- Understanding procedural fairness
- Navigating the disciplinary process
INVESTMENT
- WRC Comprehensive & Essential members: $350
- General members: $450
Inclusions: workbook, arrival tea & coffee, morning & afternoon teas & lunch.
EVENT DETAILS
Date: Thursday, 20 August 2026
Time: 8.45am arrival for 9.00am start to 4:00pm
Location: Redcliffe Leagues Club, Cnr Klingner Rd and Ashmole Rd, Redcliffe
Order Confirmation:
If you do not receive an ORDER CONFIRMATION, you have not completed your booking. Please return to your shopping cart and SUBMIT ORDER. If you see NO PROGRAM ITEMS HAVE BEEN SELECTED please return to the event and ADD the number of tickets required. Continue to SHOPPING CART and SUBMIT ORDER.
Clubs Queensland booking information:
Bookings are essential for all events to avoid disappointment. All booking must be paid in full prior to the event.
Registration Cancellation Policy Events and Training:
You must inform the Clubs Queensland in writing if you wish to cancel part or full registration at least seven (7) full working days prior to the Event/Training Course date to receive a full refund. Refunds will not be given if you cancel your registration within seven (7) full working days of the commencement of the Event/Training Course.