Clubs Queensland

Provide Responsible Gambling Services

(SITHGAM006A)

Under the industry wide code of conduct for responsible gambling, management have obligation to ensure that staff are trained in responsible gaming procedures and protocols. This will enable licensed premises to ensure that players are advised and supported in relation to gaming operations and gaming support services.

The Responsible Service of Gambling program covers:

• The context of responsible gambling
• Understanding the Gaming Act and its regulations
• Venue and staff responsibilities
• How to deal with staff problem gamblers
• Procedures to be followed in dealing with problem gamblers

Clubs Queensland offers Responsible Service of Gaming training in three different formats;

• as an in-house session at your club
• in public scheduled courses through Club Training Australia
• or online via Club Training Australia's elearning
  

For only $850* have up to 20 of your staff trained in RSG.  If your club does not have 20 participants we suggest you contact surrounding venues that offer gaming services and invite them along to your training.

To schedule an in-house RSG training session at a time that suits your club contact Clubs Queensland Training Liaison.   Phone (07) 3252 0770 or training@clubsqld.com.au.  *additional charges may apply.

This ONLINE Responsible Service of Gaming (RSG) training package is priced at only $50.00 per person, includes Statement of Attainment. 

Click here for details and to register online. 

Alternatively for further information contact Club Training Online phone 1800 653 266 or email online@ctq.net.au.

Clubs Queensland promotes the classroom RSG course schedule in partnership with Club Training Australia.  Visit our Events Calendar to see dates and locations of upcoming RSG courses.

Contact Club Training Australia to register for courses at Indooroopilly and around Queensland, phone (07) 3878 8977 or email info@ctq.net.au.

Courses proceeding subject to minimum numbers.