From the CEO

G’day Clubland,

As part of my CEO role here at Clubs Queensland, I constantly expose the community clubs industry to innovation, diversification and change.  Of course, it is important that our community clubs are relevant today, tomorrow, and ongoing as that is an integral component of ensuring viability.  Equally important is the introduction of the long game perspective, so that the industry remains relevant into the future.  

Napoleon once said, "One must change one's tactics every 10 years if one wishes to maintain one's superiority." 

Some say that change is the only constant in life, however, humans are evolutionarily predisposed to resist change because of the risk associated with it. Despite this resistance to change, it is more important than ever. Today, the pace of change is immensely faster and it will only continue to accelerate; a point Don Seccombe has shared with you in his column.  

Organisations, including Community Clubs and Clubs Queensland, and individuals resisting the opportunity to embrace change, are bound to lose ground, stagnate, and potentially fail. When you are anxiously anticipating a change, or during some challenging changes, the following quotes may help you with your strategy and/or implementation to push through.

•              “When you're finished changing, you're finished.”  Benjamin Franklin
•              “If you don't like change, you will like irrelevance even less.”  General Eric Shinseki
… and just for fun - 
•              "Change is inevitable - except from a vending machine."   Robert C. Gallagher

There is much research that concludes that resistance to the method of how change can be overcome is by getting the people involved in the change - to participate in creating it and making it happen. The word participation is seen often in management journals and heard often in management discussions. In fact, the idea that it is a good thing to promote and encourage participation in making changes has become almost axiomatic in management circles.

Participation is not something that can be conjured up or created artificially. Participation is a feeling of wishing to be and choosing to be involved, not just the mechanical act of being called in or to take part in discussions. Common sense suggests we are more likely to respond to the way we are treated rather than by the stratagem of being asked some carefully calculated questions. 

So, what does all of this mean?

The best organisations in the world continue to embrace change.  They encourage BIG ideas and they have a preparedness to factor risk into the way forward knowing that not all things will work.  

Objectively, good leadership includes the preparedness to investigate and implement change.  Leaders lead by inviting to the ‘change table’ the dreamers who see the BIG ideas and opportunities, the challengers, and the doers.  This is the team that will inevitably develop, own, and enact change.

Respectfully Clubland, the time for change is nigh!  You are all in the entertainment and provision of retail offerings, including gambling, business.  If you are not yet aware of the need for change and diversification, then your business eyes may require some adjustment to improve your business vision.

It is Clubs Queensland’s role to assist you in all facets of your business.  To help you effectively, we need you to help us via your participation and involvement.  I invite you to join me in The TARDUS (Dr Who fans know what I’m on about), and take the journey into the future together.  All that is required of you is to choose to participate and respond with a fully committed, “YES!”

Ciao and warm regards


Doug Flockhart
chief executive officer