In an effort to continually improve the readability and relevance of Club Insight the President’s and CEO Columns have been replaced with this feature. It includes an update on politics and some musings – with some factual, some fictional, and at times some opinionated commentary – a bit of this and a little of that – much like a Club Sandwich!
If you’d like to discuss anything with either the President or CEO, you can of course do it the old-fashioned way and give them a call.
Clubs Queensland’s political engagement has recently focused on the Ticket In, Ticket Out (TITO) input credit limit and we’ve again been advised this is currently under consideration.
Discussion has also centred on the Caesars Gold Coast Casino and it’s unofficially been confirmed this will most likely proceed – or put it this way, it will proceed if there is no public and business outcry.
There’s also ongoing discussion around what the Cairns Global Tourism Hub Casino offer might look like, while Tax reform is a work in progress and the Queensland Government and Opposition are continually being briefed on the State of the club industry.
Mandatory Director training
The Clubs Queensland Board has requested we re-engage with government about improving the quality of club Boards and seek the implementation of mandatory educational standards.
Clubs Queensland currently offers quality ‘financial literacy and corporate governance training’ free of charge for member clubs. Given attendance is voluntary, even when it’s free, securing adequate numbers is always challenging. These courses are unlikely to be continued in 2019 unless attendance improves, so we strongly encourage you to take advantage of them!
New Annual Strategic Issues Summit
The new Annual Strategic Issues Summit on Wagering / Liquor / Gaming has been confirmed for 27 June 2018 at the State Library from 10am-3pm. A representative from each Queensland community club is welcome with the Summit being open to both Clubs Queensland members and non-members. You’ll also be able to participate digitally if you can’t make it in person. Attendance in person or online is free and for details on how to register click here
Imagination or empathy?
Research suggests that companies (community clubs included) may benefit more from teaching employees to find imaginative answers to service problems. This, it appears, is preferential over empathy for cranky customers. Do you agree?
Congratulations to the athletes but commiserations for Gold Coast community clubs, given 100% of those surveyed indicated their trading was negatively impacted. A total of 42% indicated club visitation declined between 30-50% over the Games period.
Of course, the government is suggesting the legacy from the global exposure provided by the Games will deliver increased tourism. They might be right, however, legacies do not help pay tomorrow's bills when your sales have been negatively impacted and overheads have been higher than normal.
Parliamentary Friends of Clubs
This event is scheduled for Tuesday, 21 August 2018 (please pop it in your diary!) at Parliament House in Brisbane. Representatives from Clubs Queensland member clubs across the State and our industry associates are welcome to join Queensland’s elected Members of Parliament for the evening. Further details for this ‘not to be missed’ inaugural event will soon be released.
One + One = Two!
Our member engagement team has increased by 100% (from one person to two) – yes, a massive increase! Okay, so there may only be two of them, however, Wayne Moffatt (Moff) and Jason Salecich (Jase) continue to share the love across Queensland, with more and more community clubs seeking their unbiased professional input, given confidentiality is assured. Like a visit or a chat? Please contact them directly via email email@example.com
Second Gold Coast Casino
Kate Jones MP, Minister for Innovation and Tourism Industry Development, is off to Las Vegas to meet with potential casino operators in mid-June.
Another casino on the Gold Coast will see a significant loss of revenue in community clubs and hotels in the region and will directly affect club trading performance and viability. We already have 4, no more!
Clubs Queensland is ready to fight for community clubs. Stay tuned!
Noise, Noise, Noise!
Clubs Queensland was recently afforded the opportunity to comment in relation to the Office of Liquor and Gaming Regulation’s (OLGRs) proposed new Guideline for Acoustic Consultants (Guideline 50).
Clubs Queensland broadly agrees that the proposal is beneficial as having noise assessments undertaken externally of the premises, rather than internally (as is the current position), provides greater flexibility for licensees regarding noise created from entertainment.
It is also positive to see that OLGR will not be retrospectively imposing the new guideline, but rather it will be used to consider acoustic assessments in relation to future applications. We also consider it positive that licensees may choose to obtain an acoustic report under the proposed guideline to seek amendment to existing noise restrictions. Fingers crossed that proposed changes are enacted!
A copy of the issues document
and the complete Clubs Queensland response
is available here.
RESPONSIBLE GAMBLING INITIATIVES
These initiatives have been flagged as requiring increased effort by the Attorney-General, off the back of the release of the latest Queensland household gambling survey. The Attorney-General and Minister for Justice, Yvette D’Ath MP, has said “the marginal change in the percentage of gamblers at risk since the 2011-12 survey is of concern and will be a key focus of the Government’s election commitment to a revised framework to address problem gambling.”
The survey of 15,000 people found that 29.2% of people hadn’t bought lottery tickets or art union tickets, placed a bet, or used electronic gaming machines in 2016-17 – up from 26.2% in the last survey in 2011-12.
It was also encouraging to see the percentage of problem gamblers has remained stable over the past five years at 0.51% – the second lowest rate in the country. A full copy of the report can be accessed here